Table of Contents
Mercury Inverter 2.4kva User Manual
The Mercury Inverter 2.4kva User Manual will help you familiarise yourself with all of the features of the Mercury 2.4kva inverter and the correct installation procedure.
The Mercury Inverter 2.4kva is compact and designed to power your home appliances and precious electronics. Its compact size enables easy installation and high movability. Compared with traditional inverters in the market,
This inverter provides two operation modes: UPS mode and Inverter mode. On UPS mode, the inverter can provide continuous power to general home appliances. At Inverter mode, the inverter can provide continuous power to bulb and fan loads.
The inverter has two charging modes:10A and 20A, select 10A mode when connecting to battery sizes 100AH  and lower, select 20A mode when connecting to 100AH and above.
Product Overview
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Important Safety Warnings
Before using the inverter, please read all instructions and cautionary
markings on the unit, the Mercury Inverter 2.4kva User Manual and batteries.
General Precaution-
Conventions used:
WARNING! Warnings identify conditions or practices that could result in personal injury;
CAUTION! Cautions identify conditions or practices that could result in damage to the unit or other equipment connected.
CAUTION! The unit is designed for indoor use. Do not expose this unit to rain or liquids of any type.
CAUTION! To reduce the risk of injury, only use qualified batteries from qualified
distributors or manufacturers. Any unqualified batteries may cause damage and injury. Do NOT use old or overdue batteries. Please check the battery type and date code before installation to avoid damage and injury.
WARNING! To connect the inverter to a fuse box engage the services of a qualified electrician, with extensive experience of connecting inverters to NEPA.
WARNING! It’s very important for system safety and efficient operation to use
appropriate external battery cables. To reduce the risk of injury, external battery cables
should be UL certified and rated for 75 C or higher. Do not use copper cables
less than lOAWG. Below is the external battery cable reference according to system
requirements.
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CAUTION! Do not disassemble the inverter. Contact a Mercury Service Centre
when service or repair is required.
WARNING! Provide ventilation to outdoors from the battery compartment. The battery enclosure should be designed to prevent accumulation and concentration of hydrogen gas at the top of the compartment.
CAUTION! Use insulated tools to reduce the chance of short-circuiting when installing or
working with the inverter, the batteries, or other equipment attached to this unit.
CAUTION! For battery installation and maintenance, read the battery manufacturer’s
installation and maintenance instructions prior to operating.
Personnel Precaution –
CAUTION! Careful to reduce the risk of dropping a metal tool on the batteries. It could
spark or short circuit the batteries and could cause an explosion.
CAUTION! Remove personal metal items such as rings, bracelets, necklaces, and
watches when working with batteries. Batteries can produce a short circuit current
high enough to make metal melt and could cause severe burns.
CAUTION! Avoid touching eyes while working near batteries.
CAUTION! Have plenty of freshwater and soap nearby in case battery acid contacts
skin, clothing, or eyes.
CAUTION! NEVER smoke or allow a spark or flame in the vicinity of a battery.
CAUTION! If a remote or automatic generator start system is used, disable the
automatic starting circuit or disconnect the generator to prevent an accident during servicing.
Specifications
Installation
NOTE: Before installation, inspect the unit and be sure that nothing inside the package is damaged.
Step 1
A qualified electrician should create a NEPA only charging socket for the inverter. Â The charging socket needs to be NEPA only, so the inverter does not feedback on itself.
Step 2
From the fuse box, a qualified electrician should separate the intended inverter load from the load which will be powered by NEPA and Gen only e.g AC, fridge and kitchen sockets.
Step 3
Confirm that the inverter is switched off. Connect the inverter to an external battery bank
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WARNING! Please use the appropriate battery cable. Please refer to Important
Safety Warnings Section for the details.
c: – Tight the battery cables with the M5 nuts. Do NOT place anything between the
flat part of the battery terminal and the battery cable ring terminal, or overheating
may occur. (See Fig.1)
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Battery type selection and configuration and charging current mode selection: 4.2.1Normal configuration method:
For Inverter 1200VA, it is suggested that maximum capacity of. a battery is 12V/200Ah. With different type, detailed respectively, the suggested configuration is as follows:
For Inverter 2400VA, it is suggested that the maximum capacity of the battery is  24V/400Ah.
For different sizes, the detailed configuration is suggested as follows:
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Long backup configuration method: For special requirements,
How to Mix the Connection (See Fig 3)
The maximum battery capacity that should be connected to the inverter is shown below
For Inverter 1200VA, the detailed configuration for different battery sizes is suggested as follows:
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Step 4
Plug the inverter load into one of the AC output sockets on the back of the inverter.
Step 5
Plugin the AC input cord to the NEPA only wall outlet. The unit will automatically charge the connected external battery bank even though the unit is off.
Mounting the Unit
The unit can be mounted to a wall surface. Please follow the below steps:
- Turn off the unit before mounting.
- Select an appropriate mounting location. Use a horizontal line and the length of the line must be 205 mm and mark the two ends of the wall. (see Fig.4)
- Drill two marks by screws.
- Mount the unit by positioning the key-hole slots over the mounting screw (see Fig.5 )
Operation
Power On/Off
Once the inverter has been properly installed, press the power switch to turn on the unit. The unit will work automatically inline mode or inverter mode according to input utility power’s status. When pressing the power switch again, the unit will be turned off. The inverter LCD displays the following:
1. Input voltage
2. Output voltage
3. AC mode (machine inline mode, this LCD symbol lights )
4. Battery mode (when AC input voltage is abnormal, this LCD symbol lights)
5. Battery level (Battery capability)
6. Low battery (when the battery voltage is low, this LCD symbol flashes)
7. Load level (Lod per cent)
8. Overload (when there is output overloading, this LCD symbol flashes)
9. Fault mode (this LCD symbol will light when the inverter is in fault mode, such as output shorted, overload)
Operation Mode Selector
a). “UPS “: setting for the conventional electrical appliance.
If you select this mode, the unit’s input utility range is narrow. If the utility is higher or lower than this range, the unit will transfer to battery mode automatically. And you can connect the general home appliances when you select this operation mode.
b). “”INV “”: se_tting for energy saving.
If you select this mode, the unit’s input utility range is wide. If the utility is higher or lower than this range, the unit will transfer to inverter mode automatically. So, you can connect the lamp and fan load.
Charging Current Mode Selector
- “10A’: The maximum charging current is 10A, select 10A mode When Connecting Battery 100AH and Lower.
- “20A’: The maximum charging current is 20A, select 20A mode When Connecting Battery 100AH and Above.
Mercury Inverter Trouble Shooting
Mercury Inverter 2.4kva User Manual
I have a 2.4kva 24v digital mercury Inverter and it brings a fault alerm in the middle of the night and on screen display fault I off it and on it back it start working but shortly phcn was restored and later when phcn was taking the inverter just tripped off.when on it on Battery Backup it on and goes off back pls what might be the cause and it has never been repaired before waiting for your reply thanks
Hi Kehinde,
Sounds like there could be an issue with your connection, ask your installer to check the electrical wiring. This issue may also be due to intermittent bad current from NEPA. If your installer is unable to detect any issues, please give us a call on 07037451701
I have been calling this line the whole of today and still no one is picking.
we are sorry about that, pls call us on 07037451701
Please I just got delivery of my Mercury 2.4kva inverter today. After connecting, it was working well until Phcn brought the light and it started beeping and showing F2 fault. I bought it through konga.com from one of their vendors ITRADEIT. Since it is still under warranty, what do I do. Alternatively,is there anything I can do at my end to resolve the problem.
Thanks.
if under warranty, pls return back to the point of sale and if not, you can bring it down to our office here in Lagos or call us on 07037451701
Hi, i bought Mercury 3000 KVA sine wave inverter last week, after installation, it was working fine and as soon as there was PHCN restoration, the screen displayed red background and the light indicator was on main and fault. What could be the challenge and how do i resolve it
When NEPA brings light, does the display show that inverter is charging (bars blinking) ? How long does it charge before it shows fully charged (4 solid bars) ?
Good morning Mercury,
I am(was) a happy user of a 2.4kva mercury inverter. I have been happy with it for a little over a year now. But lately it has been acting funny. Lasting only 5mins and i am very sure that my batteries are still good.
I noticed though that the load level is now tilted towards the heavy side. But i havent added any new load to it.
Pleas what do i do?
Hi Kenneth,
How long is it taking for the inverter to fully charge the batteries to full ?
Ideally it takes about 4-5 hours to fully charge the batteries.
But now it does it in under and hour. And in under 2mins (no exaggeration) after the the power goes off, the inverter start beeping and goes off.
I noticed though that the load level is now tilted towards the heavy side. But i havent added any new load to it.even when i remove all the load applied and observe the inverter i get the same result of heavy load indication and near instant beeping and the inverter going off
Please give us a call on 07037451701. We will walk you through the procedure to resolve the issues you are having.
please anytime i press the on button, it will show “F5” fault alarm, please how can i rectify this issue?
Hi David,
Switch off the inverter and all connected load. Unplug the charging plug from the wall socket. Switch the inverter back on. Does it still show F5 ? If there is no fault alarm, turn the load on one by one.
Hi, I have a mercury 2.4kva inverter. Been using it for 3 months now but when I turn it on shows fault F5. I disconnected the charging plug from the socket and removed all loads but it is still the same. Kindly advise if I need to send it back to the seller and claim my warranty.
Hi Jamiu,
All Mercury Inverters come with a one year warranty. Please do contact the seller for repair or replacement under warranty.
At what battery voltage is the Mercury 1.2kva Inverter suppose to beep? because I notice mine starts beeping 11.36v and then suddenly dropped to 11.0v after about 5mins and then dropped the load.
Hi Donald,
The Mercury 1.2kva is suppose to beep, when the battery or battery bank reaches a depth of discharge grater than 80% of its capacity. It is advisable to switch off the inverter whenever the alarm goes off in order to protect the connected battery or batteries from damage.
Pls I would like a diagram to show how I can connect my inverter to solar panels through the controller and then to NEPA (main grid) because I want to use both.
Do I need breakers between?
I use a mercury 24kva inv.
Thanks.
Jollynery@yahoo.co.uk
Hello my mercury inverter is showing error F3. When it shows the error it’s continue beeping. Pls how can I rectify it.
Hi Ladi,
Switch off the inverter and all connected load. Unplug the charging plug from the wall socket and the load plug from the back of the inverter. Switch the inverter back on. Does it still show F3 ? If there is no fault alarm, plug the charging plug back into the wall socket and the load plug into the back of the inverter. turn the load on one by one.
My 2.4kva mercury inverter shows f2 fault. What could be the cause? How do l remedy it. This just happened on 24th of December of all days. Please, I need an urgent solution
Hi Uche,
Switch off the inverter and all connected load. Unplug the charging plug from the wall socket and the load plug from the back of the inverter. Switch the inverter back on. Does it still show F3 ? If there is no fault alarm, plug the charging plug back into the wall socket and the load plug into the back of the inverter. turn the load on one by one.
Hi,my mecury inverter displays warning sign (ac mode off)as soon as I put it on,battery level full but it brings on light and takes it back almost Immediately,I have switched off all the gadgets I the house,same thing,
Hi Olayinka,
Sounds like there could be a issue with your batteries or your inverter is not charging correctly Please give us a call on 07037451701 to book a site visit
i have a 2400VDC mercury invert er and a very good 12v battery. can it work or must i have 24v batteries before t can power on?
Hi Philip,
The Mercury 2400 inverter is 24 volts inverter and needs to be connected to a 24v battery bank before it will power on.
Hi Orlando, I have a 1.2kva mercury inverter which have been charging and backing up well until recently that when there is input it start blowing and alarm and on the display no fault displayed and doesn’t back up anymore.
Hi Blessing,
Sounds like there could be a issue with your batteries or your inverter is not charging correctly Please give us a call on 07037451701 to book a site visit
Hello, I just bought my 2400VA mercury inverter yesterday. It looks like its working fine because the lights, fan and TVs are working but its not charging my UPS.( I use the UPS for my CCTV). My UPS tries to charge but continues making its on and off alarm sound signalling that there is not even power entering it to charge. Pls what do I do? On the inverter I can see that my batteries showing the full bar sign . My output signal is just one bar and I can see something like “232 vac” at the output section. Pls how do I get the UPS charging with the inverter.( NOTE: I had no UPS issues with my previous inverter).
Hi Lola,
Thanks for choosing Mercury. The Mercury Inverter 2.4kva is designed to provide uninterrupted power supply. When NEPA takes light, the inverter should automatically take over without any of your appliances going off. You should not have to use another ups with the inverter. The changeover time of the Mercury 2400va inverter is 20 milliseconds, which is suitable for most use cases. There are however some appliances which are very sensitive. Try plunging the CCTV without the UPS. Does it go off when NEPA takes light ?
Thanks for your reply Orlando. The reason why I have to use the UPS is because I don’t want the CCTV to go off even for a second because it takes a long process for it to reboot and start over again. Sometimes we need to put on the generator if NEPA goes off for a long time. The period we need to change from inverter /NEPA to generator , the CCTV will go off if its not connected to the UPS. The previous inverter I had worked well with the UPS so I’m wondering why this new inverter can’t charge the ups. I will be expecting your reply. Thank you.
What is the make and size of your UPS ?
Sorry its 653VA not KVA
Selecting Inverter mode means that inverter will operate in a wide voltage range 90-280 Vac, most home appliance like fans, bulbs and the majority of modern TV,s work well with this mode and will not go off when NEPA takes the light.
The UPS mode is designed to be used with equipment which tend to go off when there is any kind of delay during changeover e.g desktop computers. When using UPS mode the inverter will operate in a narrow voltage range of 170 – 280 Vac. If power supply from NEPA goes below 170, the inverter automatically switches to battery mode. While this will stop equipment from going off, the batteries will be used more than would otherwise be the case, which will mean a reduction in the backup time they are able to provide when there is a real power cut. You can test your CCTV using the UPS mode on the inverter.
If for any reason you are still having issues. You can try charging the Bulegate UPS fully with NEPA before using it with the inverter and CCTV. After changing over to and from gen the inverter should charge the UPS back to full in a short amount of time.
10A and 20A relates to the charging current used for charging the battery bank connected to the inverter. It is important to chose the correct setting based on the size of your battery bank, for example for 100AH you can select 10A and for 200ah you can select 20a
I’ve tried the UPS mode but the issue still remains. Do you think i should buy a mercury UPS maybe 650VA and everything will be ok? Kindly advice. Thank you.
I can think of no reason why the Mercury 650 interactive UPS would not work for you.
can I still use 10A when using two 100am batteries?
Yes you can still use 10A when using two 100ah batteries
The UPS is a Bluegate UPS and its 653KVA. Ppls explain to me what the meaning of UPS mode and inverter mode at the back of my inverter . Also, what is the importance of the the 10A and 20A.
Thanks
I have a mercury 2.4kva inverter. please anytime i press the on button, it will show fault alarm,I have removed all the load, unplug the sockets it still shows the alarm. It started doing That these morning. please how can i rectify this issue?
Dear Mr Mofiyin,
It sounds like your inverter has developed a fault. Please contact the point of sale, the inverter will be repaired or replaced free of charge, if it is still under warranty. If it is out of warranty call 07037451701
F4 fault on mercury inverter
Good day sir, it need to be repaired, please contact the service number if it is still under warranty, it will be repaired with no cost
Pls how many batteries those the Mercury 2.4kva/ 48v inverter needs
Hi Belema,
The Mercury 2.4kva is a 24 Volt inverter. You can use two 12 volt batteries connected in series to generate the required 24 volts.
I use a mercury Radiant 24v. It suddenly went off at night showing an error I can’t remember. Since then it’s no longer noticing input but continuously displays 520 at the input side of the display even while it’s unplugged. Pls help
Please give us a call on 07037451701
Hello olalando
Please assist my inverter now refuses to charge it ask like it charging but it’s not after 5mins or less it stops, the battery charging icon dosnt move… And later it shows full when I put on the inverter after a while it shows low. What do I do
Rabiu,
It sounds like one or more of your batteries may be bad. You can disconnect the batteries and load test them individually. Test each battery with the same load. Read the voltage before and after testing with a multimeter or a battery tester, if one or more of the batteries shows a massive voltage drop after a short period time, the battery (or batteries) is bad and needs replacing. Alternatively you can give us a call on 07037451701 to arrange a home visit and we will test your batteries for you.
Hi I have a mercury 2.4kva inverter, just got it. If i were to charge with a generator what KVA rating do you suggest, i have 2 100 amp batteries connected
A 3kva or above generator is recommend
Hello got a mecury iverter 2.4kv was working okay before i went for work … came back and try using ir it showing over load and not charging , not supplying light at all .. dont know what to do
Hi Jemkins,
Is there any fault message displayed on the inverter ?
Hi, Can I power 1 HP/750Watts pumping machine with my Mercury 2.4kva inverter with four 150amps batteries?
Hi Isiak,
The Mercury 2.4kva is a modified sine wave inverter, ideal for lights, TV,s and fans, but not for pumping machines
GOOD DAY,
PLEASE HOW DO I RECTIFY MY MERCURY 2.4KVA. AFTER A POWER SURGE, IT STOP PRODUCING OUTPUT BUT IT IS ON AND WORKING.
PLEASE I NEED URGENT REPLY
Trying plugging and extension, does it bring light ? If so then the fuse in the plug that supplies power to the load connected to the inverter may be burnt. Ask your electrician to check it. If you are still having issues give us a call on 07037451701
my inverter just started showing f2 error. it does not supply current. please what could have caused this and how will I resolve it.
Hello, my 1200VA mercury inverter has stopped producing output but it displays Fault icon on the screen. I’ve tried the possible solution from this thread, yet no changes. I’m using two 12V, 150AH batteries connected in parallel. The inverter is charging but no output. Kindly help
I just bought 2.4kva inverter and I am using 4 batteries.When it’s on the 4 battery bars keeps blinking.please how do you know from the inverter the batteries are fully charged.
When the batteries are fully charged the inverter display will show 4 solid bars (no blinking)
my Inverter is showing F5 when they took the light as I was about to change over to inverter from normal light
Hello, please I have a question. Am considering which to buy. An inverter or a generator. Can any user please share which he thinks is better based on experience? Thanks.
An Inverter has many advantages, however to fully enjoy the benefits you need to have a reliable means of recharging the battery (or batteries) used by the inverter to store energy. If NEPA gives you 6 – 8 hours light everyday that’s perfect for using an inverter, but as we all know NEPA is very unreliable, so you need a dependable alternative source energy for recharging your battery bank. In our experience the solution is to use an inverter with solar. This allows you to use free energy from the sun during the day to power your appliances while at the same charging your battery bank for use in the night.
If you are unable to install solar, then the answers to your question is that you should buy both an inverter and a generator. The advantage of buying both is that the inverter will reduce dramatically the number of hours you will need to run your gen.
Hello Olalando,
I just got a 2.4 kva Inverter, it was tested and working properly, when I got home trying to unpacked it to connect to a 100 ah battery, I noticed something sounding inside, after connection to the 100 ah battery it didn’t power on.
Is there a fault with the Inverter or what is the problem?
The Mercury 2.4kva inverter is a 24 volt inverter, it has to be contacted to a 24 volt battery bank before it will power on. For example two 100ah 12 volt batteries connected in series will give you 24 volt. The Mercury 1.2kva is a 12 volt inverter and requires only one 12 volt battery to power on.
Please olalando can my 2.4kva mercury inverter power a refrigerator? Can I use an external charge controller?
Can I increase my 2.4kva inverter battery capacity above 2 x 200ah (currently) to make it last longer. Cos I see above that the maximum quantity I can use
You can increase the size of your battery bank from 2 x 200ah to 4 x 200ah (for example) to make it last longer. If 2x 200ah batteries last you for 10 hours you can expect 4x 2000ah batteries to last you for 20 hours. Do keep in mind that the bigger the size of your battery bank, the more hours are needed to fully recharge.
Good day, please is it wrong to plug my inverter to socket from NEPA/ Generator line?
And will 2.4kva mercury inverter be able to power 1 fridge, 1 flat screen, 5 ceiling fans, 1 home theatre and bulbs.
The charging plug of the Inverter should be plugged into a socket which is NEPA/GEN only. It should not be plugged into a socket powered by the inverter or it will feedback on itself. You can also plug in a NEPA/GEN socket the load plug which is plugged into the back of the inverter to bypass the inverter. The Mercury 2.4kva inverter can power flat screen, ceiling fans, home theatre and bulbs. We do not advice that you use it to power a fridge, we would recommend you use a pure sine wave inverter to power appliances with a starting motor.
I have mercury 2.4kva modified sinewave inverter is it possible to charge it with solar panels and NEPA at the same time?
Yes you can charge your batteries using both Solar panels and NEPA. The Solar Panels should be connected to the batteries Via a Solar Charge Controller. The inverter should be connected directly to same battery bank.
My 2,4kv mercury inverter switched off itself and I on it back with all battery bars completed. What made it went off? I’m using solar to charge the inverter because our Nepa light has been bad for months. I decided not to put loads on it when I on it again.
That could happen if you are using an old batteries.
Where in Port Harcourt can buy a 2.4kva mercury inverter…..I need addresses/ phone numbers of authentic dealers ASAP
You can order online from Mercury Direct. Delivery time 48 hours.
I have a 2.4KV Mercury Inverter which is working fine, but the battery meter on the inverter seems not to be working well, while using the inverter the battery meter bars dosen’t go down even when the battery is being depleted, it always stays at 4 bars, but when there is power to charge the batteries, it start blinking from 0 to 4 bars depending on how it was used.
So my concern is why the battery meter dosen’t go down no mater the usage, cause i need the battery meter to be able monitor my usage and protect the battery from damage.
I am about to order this 2.4kva mercury inverter what is the specs and number for a trailer battery I should buy and install with to power my flat. I picked the fridge should be left out
thnx
The Mercury 2.4kva inverter is 24 volt Modified Sine Wave inverter. You should buy Deep Cycle Inverter batteries (not trailer batteries). It works with a minimum of 2 12v batteries connected in series. It ideal for powering lights , TV, and fans.
I want to by this 2.4kva inverter and I want to know if it can Power my fridge fan lcd and light
The Mercury 2.4kva inverter can power your fan, LCD and lights. It is not recommended for powering your fridge. It is a modified sine wave inverter. For powering your fridge, we would recommend a Mercury pure sine wave inverter.
https://mercurydirect.com.ng/product/mercury-spirit-2kva-pure-sine-wave-inverter/
https://mercurydirect.com.ng/product/mercury-3-kva-soho-pure-sine-wave-inverter-24v/
I’m interested in this inverter but I heard modified sine wave inverter is bad for fans and TV (except old TVs) is this going to affect my qlink standing fan or my lg led TV?
Good day sir/ma, NO – make sure they are all well connected and you can as well visit support@mercurydirectcom.ng
Hi, I have been using my Mercury 2.4KVA inverter for over a year and it works fine but started showing F5 with long alarm without output supply. Pls assist on how to fix it or reliable technician in Abuja, Kubwa to be precise if any.
Please try the following:
1. Turn off the inverter
2. Switch of the NEPA charging socket
3. Remove the load plug from the back of the inverter
4. Disconnect one of the battery terminals, wait 60 seconds then reconnect.
5. Turn the inverter back on ?
6. If the sound and error massage persist, give us a call on 07037451701
when i power on my inverter , it work but does not supply power out
Try plugging an extension to the back of the inverter. Does the inverter power it? If yes, turn off the inverter and check the load plug connected to the back of the inverter, it’s fuse maybe burnt. If the plug is OK, it could be that a breaker in your distribution board has tripped off
Is it okay to switch off the inverter while it is charging when the batter is low?
Yes, you can switch off the inverter when the battery is low and it is charging
My Mercury 3VA just shut down instantly when the generator was off and started making sound. The LCD light is off and it shows ‘fault’ code.
Anytime I try to turn it on, it will swift off instantly by itself with a loud sound and the ‘fault’ code will show on it without d LCD light.
Kindly help me out.
Thanks
Please give us a call on 07037141701
I have a 2.4KV Mercury Inverter which is working fine, but the battery meter on the inverter seems not to be working well, while using the inverter the battery meter bars dosen’t go down , it always stays at 4 bars, but when there is power to charge the batteries, it start blinking from 0 to 4 bars depending on how it was used.
So my concern is why the battery meter dosen’t go down no matter the usage, cause i need the battery meter to be able monitor my usage and protect the battery from damage.
Good day, I have been using the mercury 2400 for about 10 months now with no issue untill about a week ago. I noticed the battery bars does not blink as usual when charging but makes the usual charging sound. When there is no light and I put it on, it will start beeping within 10 minutes. Please what can I do
It may be that one or more of your batteries are weak. You can try disconnecting the batteries and using a volts meter to confirm the health of each battery
Help.
F5 error with alarm and no output in 2.4k Inverter.
It’s already out of warranty period.
Where can I fix this precisely in Kwara state
Please give us a call on 07037451701
Please do you have any service centre around south east region. I have mercury products that I installed for my clients that are faulty I would like to repair as it still on watranty.
No Sir
Hi. My Rafiant 2000 inverter is continously beep without any reasone. Could someone sort out my yhis problem. Everything is fine.
To resolve this issue, remove one of the cables from the battery head. Wait for 10 seconds then replace the cable.
Hello. I am evaludating adding a 3KW solar system + battery back that is connected to the PHCN grid. Do you recommend using the Spirit Hybrid 3kVA Inverter Charge Controller or a stand-alone Pure Sine wave Inverter AND stand-alone charge controller. What are the pros and cons of each option? Thanks
We would recommend using the Mercury 3kva Spirit (Plus) Pure Sine Wave Hybrid Inverter. It comes with an inbuilt MPPT charge controller and it prioritizes the best option between NEPA or solar for charging your battery bank. If there is good sunlight it will use solar (even if there is NEPA available) thus helping you reduce your NEPA bill.
The unit cost N185,000 with one year warranty. To buy an external MPPT charge controller of same size and quality will cost over N100,000 just for the charge controller.
Please i have MC5048E inverter / Charger that is showing Error 0. what could this possible means and how best can i reslve it. die in need of my system now to start functioning properly
If you plug d inverter to socket with out d battery will it display
The Inverters needs to be connected to a battery bank before it will display. If you are using a Mercury 1.2 12v Inverter then you can connect the inverter to one or more 12v batteries. If you are using a Mercury 2.4 24v inverter then you can connect the inverter to two or more 12v batteries
please how many wats solar panel can i buy for 2.4 kva inverter with 2″ 12v batteries
please how many wats solar panels can i buy for 2,4kva mecury inverter
We would advise that you use 4x 300 watts when using Mercury 2.kva Inverter with 2x 200ah batteries
Good day, please my 2.4 kv inverter keeps coming on and off by itself. I recently unplugged it from power supply thinking it was that but it keeps coming on and going off by itself. Sometimes it makes the beeping noise. And sometimes it can happen 3-4 times in less than 10mins. PLEASE HELP!!
I am using 2.4kva mercury inverter. I invited my inverter installer that some of my equipment are shocking when inverter is on. I also told him to change the current battery of 200ams(2) to 205ams(2) , on the process I saw a spark inside the inverter. The machine is not bringing light again. Please what can be the cause?
that should be a wrong connection
Hello, I just got a 2.4 kva invt. when NEPA brings the light and it gets charging, is it suppose to reflect the same number of VAC for the input and output? because when it’s not charging and I’m using it, the input is 0 and the output number fluctuates in thousands ..another question is: yesterday the invt. was fully chargered showing the four solid bars thereafter I used it for about 5 hours (only my tv, fan and a few other small appliances was on), and then suddenly it started beeping due to low battery …I thought it was suppose to last longer than that 😒 Is that right ?
Pls after repairing my 1.2kva mercury inverter I connected the two 12volt batteries but the inverter refuses to power , what do u think is the courses.
if it is 1.2 inverter then it needs only 12v battery, unless you want to connect in parallel then you can use two and above
Good day, please i just bought my 2.4kva mecury inverter, but it will start making noise when the battery bar reduce to 2, and once i switch off all the light it go back to 4 bar? if i started charging within short period it will show 4 bar and it wount last more than one hour before making noise.
this could be the batteries giving low backup or something gone wrong with the inverter
please which mode should i select on the inverter between inv and ups mode when am connecting my house appliance to 2.4kva mecury inverter
You should select inv mode
You should select inv mode
Please my 2.4kv inverter keeps coming on and going off by itself. I don’t know what the problem is. I recently unplugged from the light source but it keeps doing it. At times the beeping sound comes on. And at times it can do this 3/4 times in less than 10 mins. Please help
it is actually faulty and it need to be returned back to the point of sale if under warranty and if not, you can bring it down to our office or call us on 07037451701
Hello there, i am using mercury inverter/ups 2.4kva for like 2 weeks.
Right now it is on inverter mode.
1. The problem is that whenever main supply is gone the Mercury Inverter/UPS wont automatically start battery backup to run fans and lights etc. Every time i have to go and invert the output plug 180 degrees and insert it in the same output socket after which the battery backup switches on and provide supply.
2. Similarly, when the main supply comes back on, the UPS wont start charging automatically, i have to go again and invert the output plug 180 degress and insert it in the same socket (like it was previously)
3. The basic purpose of a inverter/UPS is that it shd automatically switch to battery power supply when the main supply is gone and start charging again once the main supply is back.. Kindly tell me what is that i am doing wrong in connecting it or there is some mode issue, whether i shd change the mode..
Hello Mercury, The 1.2KVA inverter starts beeping when the Battery Bar gets 3 bars, However it could remain Full (4) Bars for over 5Hours or a little more during usage.
It’s a 300AH/12V battery.
Kindly Assist.
Your BATTERY BACKUP TIME CALCULATOR shows that 24V (2.4KVA) lasts Longer than 12V (1.2KVA), given that AH and Watts consumed are the same… How true is this?
Kindly Validate this claim.
Thanks
The Mercury backup calculator does not show that 24V (2.4KVA) lasts Longer than 12V (1.2KVA), given that AH and Watts… Please see the following;
https://mercurydirect.com.ng/how-to-use-the-mercury-battery-backup-calculator/
Good day,
I’m using mercury 2.4 with two batteries and solar panel which had been working fine before now. I tried to put it on these days but it will just go off immediately without inverting. No light shown at the output and no error displayed. Batteries are checked when disconnected to read 13.5 each. But the Inverter produces output with nepa on and connected and no light no show no error after nepa goes off. Kindly assist.
Good day,
I’m using mercury 2.4 with two batteries and solar panel which had been working fine before now. I tried to put it on these days but it will just go off immediately without inverting. No light shown at the output and no error displayed. Batteries are checked when disconnected to read 13.5 each. But the Inverter produces output with nepa on and connected and no light no show no error after nepa goes off. Kindly assist.
Good day,
I’m using mercury 2.4 with two batteries and solar panel which had been working fine before now. I tried to put it on these days but it will just go off immediately without inverting. No light shown at the output and no error displayed. Batteries are checked when disconnected to read 13.5 each. But the Inverter produces output with nepa on and connected and no light no show no error after nepa goes off. Kindly assist.
Dear Orlando
I’m using mercury 2.4 with two batteries and solar panel which had been working fine before now. I tried to put it on these days but it will just go off immediately without inverting. No light shown at the output and no error displayed. Batteries are checked when disconnected to read 13.5 V each. But the Inverter produces output with nepa on and connected and no light no show no error after nepa goes off. Kindly assist.
pls check the output plug if it maybe faulty
I just bought a 2.4kva mercury inverter last week and I want to know if I can connect it to 3 sets of 200AH batteries or must it be 4 batteries?
The Mercury 2.4kva is a 24v Inverter. We recommend two or four batteries for best performance.
Shamsu Tukuru
I have a 2.4kva 24v digital mercury Inverter and it brings a fault alerm in the middle of the night and on screen display fault I off it and on it back it start working but shortly phcn was restored and later when phcn was taking the inverter just tripped off.when on it on Battery Backup it on and goes off back pls what might be the cause and it has never been repaired before waiting for your reply thanks
Hello, my mercury inverter radiant 2000 24v keeps giving alarm when plug in to electric sucket and dosent give out light when nepa goes off. Am using 2 100amp of 12v battery.
I bought a 2.4 KVA mercury inverter in July and started using in September and since last week I starting getting an F5 error. I took off all the load on the inverter and turned it on but error still persist. Kindly advise on how to resolve.
Good day sir/ma the inverter bringing f5 fault means the fan is faulty and if still under warranty take it to point of sale and if is not you can bring it down to our office, at 5a iyalla street alausa ikeja.
Is this mercury Inverter a transformer based
The Mercury Inverter 2.4kva is transformer less, but Mercury 3kva SOHO black and red,5kva and 7.5kva is transformer based.
yes
The Mercury Pure Sine Wave SOHO 3KVA, 5KVA, and 7.5KVA inverters are transformer based. The Mercury 1.2kva and 2.4KVA modified Sine Wave inverters are transformerless. The Mercury Pure Sine Wave Spirit line of inverters is also transformerless
My inverter is showing faulty F5 . Have switched it off so many times and have ON it back again yet it keeps beeping and showing the F5 fault . I also noticed the fan suddenly stopped rolling . So what Can I do ?
The F5 fault sign is usually an indication there is an issue with the Inverters fan. If the Inverter is still under warranty, please contact the point of sale to have the issue resolved free of charge. If the Inverter is out of warranty, give us a call on 07037451701
Please give us a call on 07037451701
What charging option at the back of the inverter should i select for 2 12v 150ah batteries with your 2.4kva inverter..10 or 20
When using 2 12v 150ah batteries with a Mercury 2.4kva Inverter you can select 20a for fast charging
My Mercury Inverter 2400 (modified sine wave) developed a fault because my people mistakenly overloaded it. Surprisingly, the overload warning alarm never sounded. It tries coming on when you power it but shuts down just before it fully booths. How do I get it fixed (any repairs outfit link). Thanks, Achike
please come down to 5a Iyalla str Alahusa Ikeja behind Shoprite or call us on 07037451701
Hello,
While charging,without putting it On, the Output is show 1bar as if it is on and discharging.
Even after several hours of charging, with the 2 200ah batteries, it runs out within 3hrs.
The installation is barely 3months old.
Please what do I do to resolve this?
Hi Olalekan,
On the back of the Inverter you will see a switch with 10a/ 20ah written on top, ensure that 20a is selected. Please charge for 8 hours using NEPA, then test how many hours it runs for before the alarm goes off. You can use the Mercury backup calulator to determine how many hours backup your battery bank should giving you when running the amount of load you are running. https://mercurydirect.com.ng/mercury-battery-backup-time-calculator/
Please how can I connect my 2.4kva inverter to the solar panels. I was charging the inverter with Generator before now that I have gotten some solar panels and solar charge controller to power it. So please I need the schematic diagram for its connection to the solar panels. Thanks
1. Hi, I would like to purchase a 200AH battery, how long would it take to get to Abuja?
2. I see another website (www.mercuryinverters.com), what is the difference between this website and mercurydirect.com.ng?
(1) I want to buy a 200AH battery, how long would it take to get to Abuja.
(2) I see another website (www.mercuryinverters.com), what is the difference between this website and mercurydirect.com?
Our delivery time to Abuja is 48hrs
my mercury 2.4kva inverter shows the battery bar full even when I used it for hours. when the battery is low it goes off. when connected to NEPA it does not charge the battery it will show the battery bar full
Hi Jack,
When your batteries are fully charged how many hours, do they run for before going off? How old are your batteries?
Please, I need to know what’s F5 mean, my macury inverter show F5 with Alam. I told my repairer but he could not finds solutions up till now. I your professional advice.
pls come down to our office, 5a Iyalla str Alahusa Ikeja behind Shoprite or call us on 07037451701
Good morning, I got the 2.4Kva Mercury inverter since July 2016 with 2 200AH batteries, realised Blue Led light doesn’t come up any more on d LCD displace. And the power doesn’t last more than 3 hrs, we only use fan and tv in the living room which wasn’t the case before
It sounds like your batteries have become weak and need replacing. Batteries have a fixed number of cycles, which determine how many times they can be discharged and recharged. How deeply you discharge your batteries each day impacts how many years they last. Please give us a call on 07037451701 to discuss how you can trade in your batteries for new ones and also have your inverter fixed.
How many bars would show on a 2.4kva inverter if it is fully charged. Also I used 4 batteries of 12A each, is it suitable for a 2.4 kva? Lastly, with the 4 batteries (recently changed) the backup time does not last up to 3hours as the beeping sound starts beeping. I only use a fan, TV and 3 energy bulds.
Kindly advise
When NEPA or GEN light is available the Mercury 2.4kva Inverter should show 4 solid bars when it is fully charged. The number of hours it will run for is dependant on the total wattage of your load. For example, if you have a total load of 300 watts and you are using 4 200ah batteries, then it should give you a backup time of approximately 20 hours. If you are using 4 100ah batteries it should give you 10 hours backup time. How old are your batteries ?
They are 4 (200AH) batteries which are just 7 months old. Their initial reading were 13.5 each and the first time it was installed it lasted for 20 hours with 8 solid bars on the inverter display monitor. Presently, even with long charging (NEPA or Gen), the backup time has reduced to less than 4hours. Appliances used are the Led TV, 3 energy bulds, decoder and a ceiling fan. What could possibly be the cause of this back drop?
My 2.4 KVA inverter keeps making click sounds when charging and it doesn’t go off when I switch it off after using it .
I have been using My mercury inverter 2.4kva for over a year now not until last night when we had unstable Phcn light so my inverter has stop charging what can I do to start charging again.
Hi. I have a 2.4KVA Mercury inverter with two 200AH batteries. It works and charge fine when there is NEPA light. But as soon as the NEPA light is off, the inverter will start beeping and show only ‘Fault’ on the display screen. Please what so think is the problem?
it means it has to be returned to the point of sale if under warranty and if not, you can bring it down to our office, call us on 07037451701
Hello, I have Mercury Inverter which I have been using. But one day I loose it because I want to do painting of the house, when I now want to connect it back I mistakenly exchange the connection the positive battery to negative and immediately it stop working. Please, what can I do?
Hello, I have been using my mecury 2.4kva for a year now, but it suddenly came up with f2 error and beeping without output. I already disconnected the load, switched it off and all the same. What more can i do?
it faulty, which means you have to return it to the point of sale if under warranty and if it is not, you can bring it down to our office, call us on 07037451701
Hi, my inverter shows F2 and beeping continuously when I put load… but without load.. it works well… possible cause please
Good day sir/ma, disconnect the inverter first then switch it on back and if it is still the same problem then take it back to the point of sale if it is still under warranty, call us and if it is not, you can bring it down to our office, call us on 07037451701
Hi. My 2400 mercury inverter does not last after long charging. The fan goes off while charging which makes me feel its fully charged but within an hour or so of usage it starts bibping. Why
you have to return this to the point of sale if iyt is still under warranty
Hello, my inverter suddenly started long alarm and displaying F1 in the LCD display screen. Pls what is the solution, what may have been the cause and does F1 means. Thanks
Good day sir/ma, you have to off the inverter first then remove the charging plug from the wall and you remove the output plug from the back then try to switch the inverter back on so if the problem still persists then it should be returned to the point of sale if it is still under warranty and if it is not, you can bring it to our office, call us on 07037451701
Hello, my inverter suddenly started long alarm and displaying F1 in the LCD display screen. Pls what is the solution, what may have been the cause and does F1 means. Thanks
How do I know my 2.4kva mercury inverter has charged my battery full? And why are the battery bar blinking while charging?
the blinking indicates that it is charging and when it is full, the sound reduces
Hello
I have a question, i see a lot of products in this store http://item.pictures/12voltbattery that you also sell in your store.
But there products are 43% cheaper, well my question is what is the difference between your webshop and theirs,
is it the quality or something else, I hope you can answer my question.
Yours truly
“Sent from my iPhone”
Good day sir/ma, well it is the warranty, the guaranty and after self-support, thanks.
I have an 2.4kva modified sine wave inverter installed. The display is on and the inverter has refused to go off. Also the inverter isn’t supplying light to the house.
please visit support@mercurydirect.com.ng
Hello and good day. Please I bought my mercury inverter 2.4kva last year July or so and it has been working fine till now. It started displaying the F5 error. I checked online concerning this error and got info that the fan is the issue. I called an inverter technician to check it and he cleaned it and powered it on and the inverter started working. It worked for like 16 hours and Nepa came on twice in between these 16 hours and we put it off after 16 hrs. I put on on back now after ot rested for 2 hours but the F5 error is displaying again. Could this mean the fan is permanently damaged. If so where could I get a new fan pls?
please contact 07037451701
How can i retify the error code f2
visit support@mercurydirect.com.ng
Please how do I locate your service centre in Lagos, my 2.4kva inv. is not supplying Ac
pls contact 07037451701
My mecury inverter shows exclamation mark (!)
it faulty, need to be repaired, contact 07037451701
Hello. I have been using my 2.4kva mercury since 2017 but it recently develop this fault that I can’t fathom the cause. If it ON the inverter,it will stay for 1min,4mins,30mins,2hrs and then off entirely.if I OFF and ON again, it comes up again and sometimes it will serve me for more than 12hrs till power is returned from the grid.it switches off on its own randomly and the is not permanent. My fear is the someone may claim to have repaired it and will work at his presence but by the time I ON and OFF for up-to 10-15times,the fault will resume
Please can I use (4 ) 200ah battery for 2.4kva mercury inverter, if yes can you please send the battery connection diagrams thanks.
you can use four batteries using a parallel connection, visit support@mercurydirect.com.ng
please can I use (4) 200ah battery for my 2.4kva mercury inverter. If yes please send the battery connection diagrams thanks
Good day pls I need help, I hv 2.4kva inverter, anytime the mains is on when charging after few minute of charging it goes into fault mode F1 with constant beeping, I tried to put it off no response, except if I disconnect the battery terminals before it goes off, if I reconnect it charges to full but still goes f1 error
Hello sir, you will need to repair the Inverter becuase it is faulty with the code error F1 on the display.
How old is the Inverter?
My INV 1200ah fan works too long, and it’s noisy
I have a problem with the main electricity power, it cuts every day so my INV’s fan start working for about 12 hours
Hello sir, does it have a different sound since you bought it? If so you can bring it for repair
CALL US 07037451701
Hello. I use a 24V mercury inverter connected to 2(175ah) battery. Recently, my appliance trips off and I thought it’s because of the fluctuating voltage from nepa. – bought a 5000v stabilizer to protect voltage coming from nepa to the invereter but the tripping off of the appliances still continues. Please help
check the setting of the stabilizer first, thank you.
Ive been using my 2400va inverter for some years now. Recently My inverter doesn’t auto switch when nepa brings power. And it only charges the battery when off.
Also I always see input and output voltage between 150 and 170v when charging (inverter off and Nepa on) and back to 220v when power is out and I’m on inverter
please visit support@mercurydirect.com.ng for repair.
If I put on the inverter it will on, and after 20sec it will go off and bring f0 fult alarm. What is going on with the inverter?
it means the inverter is faulty, if
under warranty, you can call us.
My mercury 2.4kva inverter has only the blue light of the display coming on without any indication on display. This happened after some rain and lightning that tripped my ELCB. I tried putting it back when it went off after the rain but only the blue light shows with no beeping aoiund nor any indication on the screen. What could be the issue
Hello Sir, The problem is lightning, you can protect it through a surge protector after been repaired.
Call us on 07037451701
Please am interested in your product but I want to inquire wether there is a Mercury outlet/office/dealer in Owerri, Imo state and if there is, I want the address. Thanks
Hello Sir, we are based in Lagos.
You can make your order on our website mercurydirect.com.ng
we ship outside Lagos within 48 hours
F1 issue, hw can I resolve it
Remove the charging plug from the socket, and as well the output plug from the inverter, then put on the inverter. If the inverter fault still occurs, please, co9ntact the point of sale.
I have a mercury inverter that keeps tripping off and on. It beeps once when this is done. There is sufficient power as the Air Conditioner which is not even connected to it is stable. Please what could be the issue
Hello Sir, The problem could be caused by AC Input error, you can contact of your point of purchase under warranty it will be repaired at no cost if out of warranty you can call us on 07037451701
Good day sir pls I have a mercury inverter 24v/2.4kva immediately I connect to battery without main and I press the Red button it display an f2 fault sign pls what do I do?
Good day, Sir, we are sorry to hear you are having an issue with your inverter, the f2 fault is usually caused by AC Input error or connection error. You can disconnect one of your terminal battery connected to your inverter and connect back if the problem persists please contact your point of purchase under warranty, it will be repaired at no cost.
My inverter is giving f3 fault. What it means?
My Mercury inverter (2.4kVA, 2*100AH battery) is just 3 months old, I just discovered lately that it easily charge up (within 1-2hrs) and withing 2-3hrs it starts blinking low battery. what could be the cause and remedy? Though it’s still under warranty. any help
Hello Sir, It sounds like the batteries are not backing up, what is your total load running on the inverter?
If minimal you can contact your point of sale to check your battery for you, under warranty at no cost.
Yes Sir, this is the requested User Manual for Mercury 2.4kva Inverter
https://mercurydirect.com.ng/mercury-inverter-2-4kva-user-manual/
Hello, please I need to know some of message fort e.g. f5, f3, f2, f4. This is because most my technican find difficult locate it until carry it from area to about 10kilometer b4 it solved.
Thanks.
My Mercury 2.4kva indicates F5 fault.
Now that someone mentioned that it’s fan fault.
Please can you kindly list all the the fault codes and their respective meanings.
Thanks.
Hi!
Can 3001 hybrid pure sine wave inverter run 3 × 140w upright freezer, 1 × 43 inches led tv, 1 × lg woofer, 2 × ceiling fan at the same time? If possible how many 200ah gel battery would be sufficient for 12hours runtime with generator charging input?
Good day, The Mercury 3kva Inverter won’t meet your required backup time, we advise you go for Mercury 5kva Inverter with 8x 200ah deep cycle battery.
This will meet your requirements.
My 2.4kva Mercury inverter which is about 8 month old displayed F2 error this afternoon. What is the problem and how can it be resolved?
Good day Sir, AC Input error can cause the f2 code, we kindly advise you get a surge protector to protect the Inverter System.
If you buy it from Mercury Direct, please send it to us we will take care of it under our warranty at no cost.
You can call us on 07037451701.
Hello sir, Please I have 2.4kva mercury inverter pure sine wave, which I charge with Solar panel and controllers, I have two different batteries 1 of mercury( AGM) and the other another brand(Gel)…. Can I use both together? Because I noticed that I only get 3hrs supply at night for my LCD TV 32″ alone. Also can the 2.4 kva pure sine wave inverter power a 100 watts fridge. Thanks sir
Hello sir, Please I have 2.4kva mercury inverter pure sine wave, which I charge with Solar panel and controllers, I have two different batteries 1 of mercury( AGM) and the other another brand(Gel)…. Can I use both together? Because I noticed that I only get 3hrs supply at night for my LCD TV 32″ alone. Also can the 2.4 kva pure sine wave inverter power a 100 watts fridge. Thanks sir
Hello Sir/Ma, Mercury 2.4kva inverter is a modified sine wave inverter designed for small basic appliances, not for Fridge, AC or anything that have a compressor.
Also, Mercury (AGM) Battery cannot work perfectly with GEL batteries. The chemistry is different from each other.
Good morning, My 2.4kva mercury inverter only display blue light without showing battery indicator and doesn’t generate light.
Hello, we are sorry you are having an issue with your inverter, please how old is the inverter?
If under warranty please contact your point of purchase for repair at no cost.
Hello, My 2.4kva mercury inverter suddenly displays only blue light without showing battery indicator or any signals but still works and beeps when low.
Hi,
The display has developed a fault. How old is your Inverter? If less than a year please return to the point of sell for repair or replacement. If order than a year please give us a call on 07037451701.
My mercury 2.4kva inverter output shows 290 to 235 voc pls is it normal cos I just started using it and I feel is too high so am asking to be clearified.
No, it is abnormal. It is advisable to use a 5kva stabilizer.
https://mercurydirect.com.ng/product/mercury-5000va-stabilizer-a5000d/
Pls I would like a diagram to show how I can connect my 2.4 kva inverter to solar panels through the controller and then to PHCN (main grid) because I want to use both.My email pls:busayotope2006@gmail.com
Contact us on 07037451701
I disconnected my inverter and that batteriesfor over a year and half. I tried connecting them today, it’s keeps blinking the blue LCD light.
Hello, my mercury 2.4kva inverter is always beeping low battery and my batteries are good. Please what’s the solution. For today now it has been beeping for the past 5-6hrs.
My MI1600 mecury inverter, all front panel indicator flashing with a buzzing sound and when I put it of , the buzzing sound stopped but all indicator continue flashing. Kindly advise/support
My MI1600 mecury inverter, all front panel indicator flashing with a buzzing sound. Kindly advise/support
Hello
I can Use my mercury 2.4kva 24v mercury Inverter with 2, 220ah barrettes?
Regards
Can i Use my mercury 2.4kva 24v mercury Inverter with 2, 220ah barrettes?
I have a 2.4kva inverter and two 220ah batteries but the battery doesn’t last up to five hours of use which it wasn’t like that before also i notice the when it’s charging all the four digital battery levels flashes at the same time…is this supposed to be like that or it moves from one bar to another till it’s fully charged…